Privacy Policy
Draft for legal review. This policy describes how this website works. Have it reviewed by a qualified professional before relying on it.
Solaire Energys ("we") respects your privacy and processes personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173).
Information we collect
- Details you submit in forms: name, mobile number, email, city or municipality, property type, electricity bill amount, uploaded bills or documents, your requirements and messages.
- Technical and attribution data: the page you landed on, referrer, campaign (UTM) parameters, and Meta browser identifiers (fbp / fbc) — the identifiers only if you accept marketing cookies.
- A hashed (not raw) form of your IP address and your browser user agent, for spam prevention and security.
Why we use it
- To respond to your inquiry, schedule an ocular inspection and prepare a proposal.
- To manage our customer relationship and follow-ups.
- To measure advertising performance, only if you accept marketing cookies. In that case, with matching details such as email and phone number hashed first, we may share conversion events (for example, that a request was submitted) with Meta and Google.
Cookies and tracking
Analytics and advertising tools (Meta Pixel, Google Analytics) load only after you click Accept on the cookie banner. You can decline and still use the whole site.
Who can see your data
Authorised Solaire Energys staff, according to their role, and service providers that host our website, database and file storage, and the advertising platforms described above when you accepted marketing cookies. We do not sell personal information.
How long we keep it
We keep inquiry records only as long as needed for the purposes above and for legal and business record-keeping. Lead records are anonymised after a retention period set by the business (24 months by default) unless a longer period is required.
Your rights
You may request access to, correction of, or deletion of your personal information, object to or withdraw consent for processing, and lodge a complaint with the National Privacy Commission. Contact us using the details below and quote your reference number.
Contact
Email: sales@solaireenergys.com · Phone: 0939 912 2884